Delivery Information is detailed in our Terms & Conditions which you can read by clicking here.
Alternatively an extract of our delivery information is detailed below, from our full Terms & Conditions.
4. Availability, Delivery & Collection
4.1 The Products ordered by you can only be delivered to the delivery address provided by you to us, or collected by you from our shop, within a given time slot which we will notify to you in the Order Confirmation.
4.2 If for any reason you find yourself unable to collect your order from the designated shop within the given time slot, we will retain your ordered Products for collection by you for 24 hours, or upon payment of the delivery charge by credit card we may be able to arrange to deliver to you within our delivery time slot and delivery zone during the next 24 hours (subject to delivery availability).
4.3 If for any reason no one is present to receive delivery of the Products at the delivery address you have provided to us we will take the Products back and retain the same for 24 hours during which time you may telephone us on 01834 861997 to either arrange for personal collection or for delivery by us within 24 hours (subject to delivery availability) upon payment of a further delivery charge by credit card.
4.4 In order for us to hand over the ordered Products upon collection or delivery, the recipient must provide to us the valid Order Confirmation number and must also sign that the Products are in good condition and that the complete order has been delivered. Thereafter, we will no longer be responsible for actual delivery of the Products to you.